A graduate of sociology at the University of Lodz. From 1988 to 2016, she worked in the Department of General Sociology, then in the Department of Applied Sociology and Social Work, where she was involved in biographical research, problems of "neglected" childhood and analyses of the functioning of welfare institutions. Since 2016, in the Department of Cultural Sociology, she has continued her interest in issues of social marginalisation, helping professions and social innovation in the biographical dimension. She is the author and co-author of the books: Men from Poverty Enclaves. Analysis of Fulfilled Social Roles (2004), Raised by the State. Rzecz o tożsamości dorosłych wychowanków placówek opiekuńczo-wychowawczych (2014); Chybotliwa łódź. The fate of graduates of care and educational institutions. A sociological analysis (2016); Deinstitutionalisation of total care institutions for children and young people in the Łódzkie Voivodeship (2020) - co-author Magdalena Błaszczyk; Archipelagi wielkomiejskiej bied. History, Methodology and Basic Findings of the Łódź Poverty Research Centre (2024) - co-author Małgorzata Potoczna. Author and co-author of numerous thematic texts in periodicals and collective studies. Since 2026 the v-ce editor in Sociological Review, since 2025 the member of the editorial board of Probation. Chairwoman of the Biographical Research Section of the PTS. Since 2024 she has been a member of the Sociology Committee of the Polish Academy of Sciences.

Professionally: biographical sociology, poverty and social exclusion, helping institutions, helping professions and social innovation, especially the area of child care - especially in the context of life stories and histories. In last years I have been working on the phenomenon of compassion, following i.a. the humanitarian crisis on Polish Belarusian border.  My interests in practical psychology and helping professions are reflected in a trainer's school completed in the 1990s and certificates in psycho-prevention and sociotherapy (1997) and addiction prevention (1994).

Civil society is a huge value for me, which is reflected in my participation in non-governmental organisations, both professional (such as the Polish Sociological Society and the European Sociological Association) and non-professional ones. I am a member of the Board of Directors of NYATRI - the Foundation for Assistance to Children of Tibet and the Himalayas.

Since 2024 the member of the Comittee of Sociology in Polish Academy of Sciences. 

2025 - Award in the 9th edition of the Professor Elżbieta Tarkowska Competition for a monograph 'Archipelagi wielkomiejskiej biedy. Historia metodologia, podstawowe ustalenia łódzkiego ośrodka badań nad ubóstwem (Archipelagos of metropolitan poverty. History, methodology, basic findings) of the Łódź poverty research centre’ by Agnieszka Golczyńska-Grondas and Małgorzata Potoczna published by the University of Łódź Press in 2024

2025 - Honourable mention in the L. Krzywicki Award Competition of the Faculty of Humanities and Social Sciences of the Polish Academy of Sciences for the monograph ‘Archipelagos of metropolitan poverty. History, methodology, basic findings of the Łódź poverty research centre’ by Agnieszka Golczyńska-Grondas and Małgorzata Potoczna